Please note our refund policy:

1. A customer may request a refund within 24 hours of their purchase.

2. No refunds will be provided for any package purchased directly from the SkillsHap website or through an affiliate link after the 24-hour window has elapsed, regardless of the circumstances.

3. Upgrading a package within SkillsHap will not be eligible for a refund under any circumstances.

4. For eligible refunds, a payment gateway fee of 2% of the paid amount and a processing fee of 5% of the paid amount will be deducted from the refund amount.

We encourage customers to carefully consider their purchases and reach out for refunds within the specified timeframe if necessary.